The CityWorks Request For Service is our new complaint tracking system. The "RFS Record" is a new term for complaints of violations. This is where you can look up the status of a complaint and / or the history of complaints on a particular address.
When using this site, you can query (search) the database using the property address, APN number (also known as a Map and Parcel number) or by the RFS case number. The database has records going back two years from the current date.
Access the E-Request for Service / Codes Violations Lookup System