Metro Nashville's Strategic Management Cycle
Metro Nashville’s Strategic Management Cycle helps departments focus on their organizational systems ensuring efficient and effective results for Metro Council, elected officials, Metro departments, and constituents.
There are seven segments in the cycle, which are described below:
Planning for Results
Focuses the department/agency on long-term (2-5 years) and operational results by building a Strategic Business Plan. This plan organizes services around results for customers; establishes quantifiable measures and provides the structure for the accounting system, performance-informed budgets, performance contracts, and employee performance plans.
Employee Performance Management
Links the organization's goals and performance measures to employee performance plans so that every employee can align their efforts to the organization's strategic and operational results.
Budgeting for Results
Structures the budget around programs that generate results for customers, integrating results and cost information to improve investment decisions by both departments/agencies and policymakers.
Performance Data Collection
Provides the means by which the organization can accurately capture and review performance information to assist in decision-making and keeping a focus on performance and results.
Provides clear, concise performance reports on the results being achieved for the community, policymakers, and employees, thus demonstrating accountability for the investments we make.
Compels a thoughtful examination of performance data to highlight opportunities for improvement and introduce citizen input on priorities and performance.
Decision-Making for Results
Deploys performance data at varied levels of government - from day-to-day operations to management to budgeting to policy directions to contractual relationships - to ensure it is used to help make informed decisions to management to budgeting to policy directions to contractual relationships - to ensure it is used to help make informed decisions.