Nashville Office of Emergency Management Winter Weather Evening Update
Metro Public Works continues to clear roadways and Metro Social Services plans Extreme Cold Weather Shelter Saturday Night
All non-essential Metro Nashville-Davidson County facilities remained closed Friday, February 19, 2021 as Metro Nashville-Davidson County continued to experience its longest stretch of below freezing temperatures in 43 years. The ice, snow, and sleet created dangerous road conditions that continue Saturday, February 20.
Essential services, such as Metro Police and Nashville Fire emergency response, as well as road work and emergency cold weather sheltering, will continue.
To request non-emergency Metro services, visit hub.nashville.gov, use the hubNashville 311 app, or call 311 from 8 a.m. to 5 p.m. Monday through Friday.
Most Metro Nashville-Davidson County facilities that were open prior to the severe winter weather will resume normal operation on Monday, February 22.
Metro Public Health
The Metro Public Health Department will reopen the COVID-19 Vaccine Clinic at the Music City Center starting Saturday, February 20. The clinic was closed Tuesday, February 16 through Friday, February 19 due to the severe winter weather in Nashville.
To reduce overcrowding, the Health Department will only provide first and second doses over the weekend for people who are scheduled to receive their shot this weekend.
The Davidson County vaccine clinic will be open seven days a week offering the vaccine at regular hours – 8 a.m. until 4 p.m. Please plan to arrive no later than 3:30 p.m.
The Health Department recommends those who were due to have their second shot return to the clinic on the day of the week they were originally supposed to receive their second dose. This should help alleviate long lines and reduce wait times.
For example, if you were to return on Tuesday of this week, then please come next Tuesday for your second dose.
The Health Department will be contacting those who were scheduled to receive their first shot February 16 through 19 to reschedule their appointment. Those who had an appointment for the first shot February 16 through 19 should NOT come to the COVID-19 Vaccine Clinic until they have scheduled a new appointment.
The Health Department has properly stored the vaccine allocated for February 16 through 19 and the vaccine is safe.
MPHD expects to receive an additional shipment of vaccine early next week. All MPHD clinics will resume normal business hours on Monday, February 22.
Metro Animal Care and Control will be operating on its normal schedule beginning Saturday, February 20.
COVID-19 Community Assessment Centers
COVID-19 Community Assessment Centers operated by Meharry Medical College, at the site of the Former Kmart and Meharry Medical College sustained damage due to ice that accumulated on tents. Crews are working through the weekend to make repairs to these sites.
However, if the sites cannot open on Monday there will be an update on how to get tested for COVID-19.
Metro Nashville Public Works
All Metro Convenience Centers will be closed Saturday, February 20.
Trash and Recycling Updates
Trash and recycling collection has been suspended for the rest of this week. Trash and recycling collection will resume as normal beginning Monday, February 22. Residents who missed their monthly recycling collection date due to the winter weather will have a rescheduled collection date, seen below. Fourth week recycling collection will not be impacted and will resume as normal.
Recycling Collection Schedule for Third Week Recycling Customers
- Third Monday rescheudled to Monday, February 22
- Third Tuesday rescheudled to Tuesday, February 23
- Third Wednesday rescheudled to Wednesday, February 24
- Third Thursday rescheudled to Thursday, February 25
- Third Friday rescheudled to Friday, February 26
Please leave your cart at the curb until it is picked up. If it is not picked up within 72 hours of the rescheduled date, visit hubNashville or call 311 and report a missed collection.
Snow and Ice Removal Updates
Public Works crews continue to plow and salt roadways across Davidson County. Crews have been out since 5:30 a.m. Sunday morning running 12-hour shifts through the queue of requests submitted via hubNashville.
WeGo Public Transit
For the remainder of service on Friday, February 19, WeGo Public Transit will continue operating limited routes. These same routes will begin the service day on Saturday, February 20 at their regularly scheduled times. Weather and road conditions pending, all local routes are expected to resume scheduled service on Sunday, February 21, though some routes may still operate on snow detours.
As a reminder, the bus routes currently in operation for the remainder of the day and scheduled to run tomorrow morning on snow detours (where applicable) are:
- 3 West End/White Bridge
- 4 Shelby
- 7 Hillsboro
- 8 8th Avenue South
- 17 12th Avenue South
- 18 Airport (interstate service only)
- 22 Bordeaux
- 23 Dickerson Road
- 29 Jefferson
- 50 Charlotte Pike
- 52 Nolensville Pike
- 55 Murfreesboro Pike
- 56 Gallatin Pike
WeGo Access will resume regularly scheduled trips and service, though customers should prepare for delays as drivers navigate secondary and neighborhood streets that may not be cleared yet. Access on Demand will resume service on Monday, February 22.
The Customer Care Call Center and Information Window at WeGo Central will be open this weekend from 8 a.m. to 5 p.m. on Saturday and 10:30 a.m. to 2:30 p.m. on Sunday to help answer customer questions about service.
Extreme Cold Weather Shelter
Metro Social Services is asking all people to use Nashville Rescue Mission as the main access point throughout the day. Metro is coordinating with Nashville Rescue Mission.
An Extreme Cold Weather Shelter will open Saturday, February 20, at the Nashville Fairgrounds at 7:00 p.m.
The shelter is located at 500 Wedgewood Avenue, Nashville, TN 37203. The shelter is separate from the COVID-19 Homeless Shelter in operation at the Nashville Fairgrounds.
Due to COVID-19 protocols, Metro Social Services will encourage people to enter the shelters in the evening and then stay inside the shelter.
Metro Social Services is in touch with nonprofits to coordinate their questions around transportation, etc.
People should use the Nashville Rescue Mission first. People with pets are welcome at the Extreme Cold Weather Shelter.
You can find more information about the Nashville Cold Weather Community Response plan, including future Extreme Cold Weather Shelter openings at the Cold Weather Community Response website.
Office of Emergency Management Cold Patrols
The Nashville OEM Emergency Support Unit members will continue cold patrols Saturday evening to check on members of the homeless community who are out in the cold.
OEM ESU members will also provide blankets, gloves, hand warmers, and other care items to those who would like them.
Transportation to the Extreme Cold Weather Overflow Shelter or other sheltering options will be arranged for people who want to get out of the cold.
Community Resource Center of Nashville
The Community Resource Center is asking for donations of hand warmers, gloves, hats, and blankets.
Community Resource Center has an online donation campaign available.
Community Resource Center has an Amazon wish list for donations.
Metro Nashville Police Department
The MNPD continues to urge motorists to use extreme caution on neighborhood and secondary roads through the weekend.
Nashville Public Library
Bordeaux Branch Library remains closed due to hazardous conditions on the property. These library locations resumed service at noon and close at 5 p.m.:
- Main Library
Public computer reservations will be available at these locations:
- Main Library
Nashville Public Library is asking out of an abundance of caution for patrons to please call their library location for the latest updates before heading out.
Online services, including our online catalog, can be accessed at the Nashville Public Library website.
Metro Nashville-Davidson County Operations
Updated Metro Government Closures
Metro Nashville Public Schools
On Friday, February 19, Public Schools opened virtually. This means attendance was taken and all students, whether they would normally report to school in person or virtually, were to log in and prepare for a full day of learning remotely.
Any additional closures after Thursday would result in extending the school year. As such, the district will be relying on virtual school days for any inclement weather events for the remainder of the school year.
Revised Phase-in Schedule for Students
As a result of the winter weather, Public Schools will be adjusting the phase-in of students back into school buildings for in-person learning.
- 5th and 9th grade students will return on Tuesday, February 23. (originally scheduled for Thursday, February 18)
- Grades 6, 7, and 8 will return on Friday, February 26. (originally scheduled for Thursday, February 25)
- Grades 10, 11, and 12 will return on Wednesday, March 3, as originally scheduled.
Each day prior to the return of students will be an asynchronous learning day for those grade levels about to return. This will give teachers and staff time to prepare for the return of students.
This phase-in process is for students whose parents chose the in-person learning option back in September or December. Those who chose virtual learning will remain virtual for the remainder of the school year.
Nashville Community Education
Students who need to get in touch with Nashville Community Education should email email@example.com.
Metro Social Services
Metro Social Services will be open Monday, February 22. The offices will be open for people with appointments during business hours.
People in need should call 615-862-6432 to make appointments.
Metropolitan Development and Housing Agency
Staff plan to return to the MDHA offices at 7:30 a.m. on Monday, February 22.
Metro Action Commission (MAC)
Testing for the Adult Education HiSet Practice Test (GED) will be postponed from Wednesday, February 17 to Wednesday, February 24 if weather permits.
General Sessions Court will be open Monday, February 22 and resuming the dockets GSC conducted before the inclement weather. Civil dockets will remain closed as they were before the inclement weather.
The Criminal Court Clerk's office is closed other than the Bond office. If anyone has questions, they can reach someone in the Bond office at 615-862-5670.
Juvenile Court will resume normal operation Monday, February 22.
State Trial Courts
All State Trial Courts resume normal operation Monday, February 22.
The Public Defender's public lobby is closed Friday, February 19.
Essential staff members will be in the office to work court dockets that are running Friday and staff will be available by phone.
Circuit Court Clerk
Circuit Court Clerk's office returns to normal operations on Monday, February 22.
Clerk and Master's Office
The Clerk and Master's Office returns to normal operations Monday, February 22.
Office of Family Safety
For Order of Protection help, call 615-880-1100 between 9 a.m. and 5 p.m.
Please call 615-880-1101 after hours.
The Davidson County Clerk's Office plans to return to normal business hours Monday, February 22.
The Davidson County Trustee's Office returns to normal operations Monday, February 22.
The Donelson Hermitage Virtual Tax Relief Workshop is still scheduled for Thursday, February 18, 2021 at 6:00 p.m.
Register of Deeds
For information about doing business with the Register of Deeds during COVID-19, please visit the Register of Deeds website.
Assessor of Property
The Office of Assessments remains closed to walk-in constituency services due to the COVID-19 pandemic.
If you are needing to appear in person, please call 615-862-6080 once you arrive at our office door, or call in advance to schedule a meeting.
We are located inside the Howard Building at 700 2nd Avenue South, Suite 210, Nashville.
You can also contact us by email at firstname.lastname@example.org or check the Assessor of Property's website to obtain information regarding your property and for updates.
Metro Arts will be open during regular business hours as staff work remotely.
Residents may find information on how to attend Metro Arts meetings and contact Metro Arts staff at MetroArtsNashville.com.
The Beer Board offices are closed Monday, February 22. Staff is working remotely.
Nature Centers, Fort Negley, and Community Centers remain closed until Monday, February 22.
UT-TSU Extension will be open but operating remotely. Extension agents can be reached through social media or by emailing email@example.com.
Historical and Historic Zoning Commission
MHC will be open during regular business hours as staff return to the office on Monday, February 22.
The Nashville Farmers' Market will reopen indoor and outdoor facilities on Saturday, February 20 at 10 a.m. Regular hours resume Sunday.
Customers can order essential groceries by visiting the Nashville Farmers' Market website.
Staff will work remotely and may be reached by calling 615-880-2001 or by email at firstname.lastname@example.org.
Davidson County Election Commission
For more information call 615-862-8600 or email email@example.com.
Inspectors return to the field on Monday, February 22. The office remains closed due to COVID-19 precautions.
eBid Nashville returns to normal operations on Monday, February 22.
Human Relations staff continue to work remotely.
OEM Cold Patrol Results
- 8 ESU Personnel - 48 manhours
- 5 vehicles out working
- 119 Blankets distributed (all time high)
- 12 Blue plastic tarps
- 36 Care packages created by Belmont Students
- 8 ESU Personnel - 68 Manhours
- 5 Vehicles out working
- 25 Blankets distributed
- 22 Care packages created by Belmont Students
- 6 people transported to shelter
- 8 ESU Personnel - 56 Manhours
- 17 Blankets distributed
- 1 person transported to shelter
- 8 ESU Personnel - 40 manhours
- 44 Blankets distributed
- 2 People transported to shelter
- 2 Stalled motorists assisted
- 10 ESU Personnel - 88 manhours
- 46 Blankets distributed
- 2 People transported to shelter
- 4 Stalled motorists assisted
- 10 ESU personnel - 60 manhours
- 23 Blankets distributed
- 2 Plastic Tarps distributed
- 1 Motorist Assisted in ice/snow
- 10 ESU personnel - 50 manhours
- 26 Blankets distributed
- 5 People transported to shelter
- 3 Stalled Motorists Assisted
Members of the Emergency Support Unit are unpaid and work in multiple specialties for the people of Metro Nashville-Davidson County.
Visit the ESU web page to learn more.
Extreme Cold Weather Shelter Clients Served
Saturday to Sunday
- 102 people and 4 dogs
- 60 people remained during the day on Sunday
Sunday to Monday
- 135 people and 5 dogs
- 90 people remained during the day on Monday
Monday to Tuesday
- 166 people and 5 dogs stayed
- 105 people remained during the day on Tuesday
Tuesday to Wednesday
- 194 people and 4 dogs stayed
- 145 people plan to stay during the day
Wednesday to Thursday
- 217 people and 5 dogs stayed
Thursday to Friday
- 208 people and 4 dogs stayed
Friday to Saturday
- 154 people and 4 dogs stayed
Nashville Electric Service
Nashville Electric Service is halting disconnections for nonpayment Friday.
If customers experience a power outage, report it right away through the Nashville Electric Service website, by calling 615-234-0000, or by texting "OUT" to 637797 (NESPWR) if you've enabled the texting function on your account.
See known power outages on the Nashville Electric Service Outage Map.
Metro Water Services
Metro Water Services (MWS) remains fully operational and the vital water services you depend on are safe and available.
Where possible, employees are working remotely.
The Customer Services Center can be reached by calling 615-862-4600 or emailing Online@Nashville.gov.
All payment channels, except for the over-the-counter transactions, are available, including the two outdoor kiosks.
Water Services will only be responding to emergency work orders and will not be making scheduled water and sewer taps, etc. until outside temperatures return to above freezing.
For leaking or broken pipes within your home, contact a plumber.
Leaking or broken water mains should be reported to 615-862-4600 immediately.