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Homeless Impact Division

  • Nashville
  • Nashville
  • Nashville
  • Nashville
  • Nashville
  • Nashville


The Homeless Impact Division's goal is to provide expertise to the community in regard to building a Housing Crisis Resolution System. As such, the Homeless Impact Division provides staffing support to the Homelessness Planning Council, serves as the community's Homeless Management Information System (HMIS) Lead, coordinates a community response to street homelessness through its homeless outreach team, and leads efforts to continue to improve our community's Coordinated Entry System.

Nashville-Davidson County Continuum of Care Homelessness Planning Council

On July 3, 2018, the Metro Council adopted BL2018-1199, which created a new homelessness governance structure for Nashville-Davidson County. As part of that new structure, the Metropolitan Homelessness Commission ceased to exist. In its place, an independent board called the Nashville-Davidson County Continuum of Care Homelessness Planning Council was created. The new Homelessness Planning Council serves as Nashville-Davidson County's Continuum of Care Governance Board. We will post new links as soon as we have an updated board site. In the meantime, for any ongoing CoC meetings, please visit the MDHA Continuum of Care page.

Homelessness Planning Council Strategic Community Plan

On August 14, 2019, the Homelessness Planning Council adopted a new three-year Strategic Community Plan to guide the Nashville-Davidson County community's work on preventing and ending homelessness for all populations. An activation plan identifies all relevant partners that offer an array of services to people experiencing homelessness, and the Homelessness Planning Council will work on a process to create regular progress reports and updates to the Plan.

Housing Crisis Resolution System

In 2015, the Metropolitan Homelessness Commission partnered with MDHA and the Frist Foundation to hire a national consulting firm, Focus Strategies, to give our community advice on how to end homelessness. That advice is now available in the form of a Homeless System Assessment final report and a set of recommendations.

You can read the Nashville Homeless System and Assessment Report & Recommendations here.

Additional Project Level Performance Reports are divided into housing types as follows:

Homeless Impact Division Initiatives and Programs

Veteran Homelessness

The Metro Homeless Impact Division together with Operation Stand Down Tennessee and the local Veterans Affairs office co-leads Nashville's efforts to effectively end Veteran homelessness.

We are in need of landlords who are willing to rent to Veterans. If you have a rental units and would like to learn about Metro's incentive program for landlords accepting Veterans Affairs Supportive Housing (VASH) vouchers, please contact our landlord liaison Deon Trotter at Davidson County landlords can get a bonus of up to $1,000 to help house a homeless Veteran.

Our community's effort focused on building a systems approach that is capable of ending homelessness for each Veteran within an average of 90 days. Our partners include: VA Tennessee Valley Healthcare Systems, Operation Stand Down Tennessee, Centerstone, Room In The Inn, Metropolitan Development and Housing Agency (MDHA), Matthew 25, Inc., Welcome Home Ministries, U.S. Department of Housing and Urban Development (HUD), Davidson County Veterans and Mental Health Treatment Court, Mayor's Office, and others who work with us to improve our community system to be able to house Veterans as quickly as possible.

Extreme Weather

Heat, cold, floods, and other extreme weather situations can be difficult to maneuver for people living outdoors. That's why our community has created an effort to coordinate among outreach, shelter, and government providers to ensure people have the needed information. Please follow the Extreme Weather Nashville Facebook page for updated information on where people should go to seek shelter. We always encourage people to access Room In The Inn's Day Shelter program and services offered by the Nashville Rescue Mission.

Homeless Impact Division

How To Get Help

An online resource directory, Where to Turn in Nashville created by The Contributor is now available.

Information and Referral Request

Call 2-1-1 or Metro Social Services (during office hours 8 a.m.-4:30 p.m.) at 615-862-6432

Mental Health Crisis

Nashville Mobile Crisis: 615-726-0125

Domestic Violence Assistance

YWCA Domestic Violence Hotline: 800-334-4628

Police Assistance

Ambulance, Police, and Fire: 9-1-1
Nashville Police (Non-Emergency): 615-862-8600