Metro Water Services - Service Outage Data (Map)
For emergency service, call 615-862-4600
- Available 24 hours a day / 7 days a week
- Report an overflowing sewer
- Report a leak in the street or meter box
- Report a broken water line in a street or yard
- Urgent water quality or construction questions
- Urgent repair questions
- Report Flooding
- Report an emergency drainage concern
Email: Emergency Request
Stormwater
Maintenance
Call: 615-862-4600 (option 4) to
- Report a new drainage concern
- Follow up on a previously reported drainage concern
- Stormwater questions
- Report a stormwater concern online form
- Stormwater Maintenance Page
Pollution
Call: 615-313-PURE or 615-880-2420 - Monday-Friday 7:00 a.m.-3:30 p.m.
- Dumping into a storm drain
- Wastewater discharge into a storm drain
- Complaint of illegal dumping into the storm sewer system, creek or stream
- Pollution Prevention Page
If you are seeing foam or an orange sheen in a creek or stream, read these pages before making a report.
After Hours Call 615-862-4600 (option 3) -- note to the emergency dispatch center that the issue relates to "Stormwater/Water Quality"
Email: Stormwater Quality Issues
Floodplain Inquiry
Call 615-862-6038 to inquire if a property is in a floodplain.
Grading permit applications (Development Review)
Call 615-862-4705 or 615-862-4588 to check status of a grading permit application.