Metro Nashville Government intends for our website and digital resources to be available to everyone regardless of their resources or level of ability. This version of Nashville.gov was built to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards in accordance with Title II of the Americans with Disabilities Act of 1990 (ADA).
All pages on Nashville.gov should meet WCAG 2.1 AA.
For users with vision impairments, free screen reader software such as NV Access should allow full navigation and access to all information on Nashville.gov pages.
For users with motor impairments, navigation on Nashville.gov should be fully available with a wide variety of input devices.
Documents posted on Nashville.gov after April 24, 2026 should meet WCAG 2.1 AA.
In cases where documents cannot be made accessible for technical or other reasons, "conforming alternate versions" of these documents are available that aim to be equal in purpose to the original document.
Documents on Nashville.gov may be presented in multiple file formats. These include PDF, Microsoft Word (DOC and DOCX), Microsoft Excel (XLS and XLSX), Microsoft PowerPoint (PPT and PPTX), and others.
To read PDF files with accessibility features, we recommend the free Adobe Acrobat Reader software, available on computers and mobile devices.
To read Microsoft Word, Excel, and PowerPoint documents with accessibility features, we recommend using Microsoft 365 on the web or Microsoft 365 mobile apps, both available for free.
Accessibility Feedback
If you find areas of Nashville.gov that don't meet your accessibility needs, please use the Feedback bar found near the bottom of any page on the website to report the issue so we can make improvements.
Third-Party Content
External sites linked via Nashville.gov may not be fully accessible according to our guidelines. We aim to link to accessible resources when possible.
Digital content created or provided by partners or vendors of Metro Nashville Government and posted on Nashville.gov should be fully accessible according to our guidelines. Vendors providing this content should see our Web Accessibility Guidance for Third Parties.
ADA Coordinator
The following person has been designated to handle questions, concerns, complaints, requests for accommodation, or requests for additional information regarding the Americans with Disabilities Act:
Jerry Hall
P.O. Box 196300
Nashville, Tennessee 37219-6300
Phone: 615-862-8960
Fax: 615-880-1712
Accessibility
Inquiries regarding accessibility should be forwarded to:
Department of General Services
ADA Compliance Division
730 2nd Avenue South
Suite 201
P.O. Box 196300
Nashville, Tennessee 37219-6300
Visit the Metro Accessibility Website
Email: [email protected]