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Contact Us

Via Express Mail
Suite 112, Lindsley Hall
730 2nd Avenue South
Nashville TN 37210

Via USPS Mail
730 2nd Avenue South
PO Box 196300
Nashville TN 37219

(615) 862-6180 Phone
(615) 862-6179 FAX

Business Assistance Office
(615) 880-2814 Phone
(615) 862-6175 FAX

ADA compliance symbol For an ADA accommodation, please contact Kimberly Northern at 615-880-1710 or by email at


For questions concerning payments to employees and related information, please contact the Payroll Section.

700 Second Avenue South Suite 301
Nashville, TN 37210
(615) 862-6160 Phone
(615) 880-2805 Fax

Payroll Forms

Complete Form W-4 so that your employer can withhold the correct federal income tax from your pay.


Form W-4P is for U.S. Citizens, resident aliens, or their estates who are recipients of pensions, annuities (including commercial annuities), and certain other deferred compensation. Complete Form W-4P to tell payers the correct amount of federal income tax to withhold from your payment(s).


To sign up for Direct Deposit, complete the Direct-Deposit-Request-Form

To cancel Direct Deposit, complete the Direct-Deposit-Cancellation-Form

Employee Self Service (ESS)

You now have the ability to review or change your W-4, direct deposits and view / save / print your pay stubs via the new self-service portal. Your HR or Payroll Representative will be (or has) providing you with instructions on how you can access these features as well as viewing or changing your address and phone number.

To learn how to manage these processes there is an online training tool called UPK. To access UPK click on the link below. The username and password for logging into UPK are both "employee".

UPK Training Guides for Employee self-service

If you have any issues, please contact your departmental contact (PR or HR Representative) or email the Employee Self Service mailbox at

If you have completed your training and are ready to begin using Employee Self Service portal now, you can click on the link below to access ESS.

Staff Directory

General Government

Mary Ann Love
Phone: (615) 880-2826

Beverly Moyers
Phone: (615) 880-2825

Allison Frazier
Phone: (615) 880-2827

Kathy Canup
Phone: (615) 880-2823

Metro Schools

Michelle Crutchfield
Phone: (615) 880-2856

Ellen Fields
Phone: (615) 880-2849

Letanga Glenn
Phone: (615) 862-6718