To support our unique neighborhoods and industries, Metro Nashville Davidson County offers different services depending on where a person resides. In the Urban Service District, residents receive more amenities which include curbside recycling, streetlights, and trash pickup. Those in the General Service District, which is all of Davidson County receive assistance from the police and fire departments, and access to recycling centers.
FY2023 Service Statistics
Metro Police Department
Police Protection provides community-based police products to the public so they can experience a safe and peaceful Nashville.
| Service Metrics | Results |
|---|---|
| Ratio of officers per 1,000 Population | 2.0 |
| Total calls for police services | 887,250 |
| Number of calls – Field initiate by Dispatch | 169,568 |
| Number of calls – Mobile/Laptop | 253,978 |
| Number of calls - Emergency (Code 3) | 192,395 |
| Number of calls - Non-emergency | 269,551 |
| Number of calls – Other calls | 1,758 |
| Average Urgent call, proceed directly to scene with use of emergency equipment | 12.9 minutes |
| Average Urgent call, proceed directly to scene with no use of emergency equipment | 54.7 minutes |
| Average Routine call | 104.9 minutes |
Nashville Department of Transportation
Nashville Department of Transportation delivers a wide range of services that help define the quality of life for Nashville and Davidson County’s residents, businesses, and visitors by ensuring safe and convenient complete streets transportation infrastructure.
| Service Metrics | Results |
|---|---|
| Roads Maintained | 5,995 lane miles |
| Signs In Metro | 115,000 |
| Streetlights | 55,690 |
| Brush Collected | 30,563.85 tons |
Metro Water
Water, Sewer, and Stormwater supplies, treats, manages, and protects our water resources in a sustainable manner for the benefit of all who live, work and play in our community as well as protecting the environment by creating cleaner, beautiful, and more livable neighborhoods.
| Service Metrics | Results |
|---|---|
| Treated Water Source | Cumberland River |
| Daily Capacity (gal) | 180,000,000.0 |
| Average Daily Water Deliver (MG) | 105.0 |
| Peak Water Delivery was on 12.27.2022 (MG) | 141.7 |
| Average Daily Wastewater Treatment (MG) | 153.1 |
| Peak Wastewater Treatment was on 3.28.2021 (MG) | 513.0 |
| Customer Bills Generated | 2,699,146.0 |
| Number of Calls Taken | 757,715.0 |
| Miles of Streets Swept | 21,525.4 |
| Curbside Recycling | 11,023.4 |
| Household Hazardous Waste Collected (tons) | 30.7 |
| Convenience Center Recycling (tons) | 2,243.7 |
| Trash Collected (tons) | 161,684.6 |
| Food Waste (tons) | 66.1 |
Metro Nashville Fire Department
Fire Protection provides high quality fire, medical, and rescue emergency responses and community support services to the citizens and visitors within Nashville and Davidson County, so they can work and reside in a community where an all-hazard response minimizes harm to life, property and environment.
| Service Metric | FY2015 | FY2023 | Increase (Decrease) 9 years | Percentage |
|---|---|---|---|---|
| Square Miles Covered | 362 | 362 | 0 | 0 |
| Number ofStations | 10 | 11 | 1 | 10% |
| Average Response Time(minutes) | 7:42 | 7:18 | -:24 | -5% |
| Employees | 465.5 | 697.98 | 232.48 | 50% |
| Total Incidents EMS | 10,172 | 18,901 | 8,792 | 86% |
| Total Incidents FIRE | 4,732 | 11,179 | 6,447 | 136% |
| Total Responses EMS | 13,932 | 27,665 | 13,733 | 99% |
| Total Responses Fire | 23,109 | 44,902 | 21,793 | 94% |
| Service Metrics | FY2015 | FY2023 | Increase (Decrease) 9 years | Percentage |
|---|---|---|---|---|
| Square Miles Covered | 171 | 171 | 0 | 0 |
| Number of Stations | 29 | 29 | 0 | 0 |
| Average Response Time(minutes) | 6:26 | 6:17 | -:09 | -2% |
| Employees | 705 | 753 | 48 | 7% |
| Total Incidents EMS | 48,144 | 71,112 | 22,968 | 48% |
| Total Incidents FIRE | 20,725 | 51,557 | 30,832 | 149% |
| Total Responses EMS | 68,335 | 123,468 | 55,133 | 81% |
| Total Responses Fire | 104,941 | 179,044 | 74,103 | 71% |
An incident is an event at a specific address.
A response is the piece of equipment dispatched to an incident. If two fire trucks and one ambulance were dispatched for an incident, that would be 3 responses.
Additional Metrics and Dashboards
The Office of Performance Management is responsible for tracking impactful and relevant operating performance variations, identifying items that require immediate attention, and supporting data-based decision making. Our goal is to strengthen transparency and accountability within Metro by developing a metro-wide culture of ongoing performance reporting. Additional metrics and dashboards can be found on their website: Mayor's Office of Performance Management
A Creative Community
Metro Nashville/Davidson County is home to many unique festivals, industries, and houses an impressive park system which has a replica of the Parthenon. For a complete listing of festivals, businesses, and industries, visit Nashville Chamber of Commerce’s website.
Creative Community: Parks, Galleries, and History
Nashville's municipal park system was established in April of 1901. The first park in the system was Watkins Park. This was closely followed by the acquisition of Federal Park (grounds of the Customs House) and then Centennial Park in 1902. In 1963 the first Metropolitan Board of Parks and Recreation was appointed in accordance with the Metro charter. The Metro charter authorizes this board to employ a director of parks and to supervise, control, and operate the park and recreation system of the metropolitan government.
282 Metro Parks
- Open to the Public 13,573 acres
- Land Banked 1,752 acres
12 Major Greenway Corridors
- Cumberland River Greenway
- Gulch Greenway
- Harpeth River Greenway
- Mill Creek Greenway
- Richland Creek Greenway
- Seven Mile Creek Greenway
- Stones River Greenway
- Whites Creek Greenway
- 440 Greenway
- Browns Creek Greenway
- Charlotte Corridor Rail with Trail Greenway
- City Central Greenway System
Centennial Sportsplex
- 2 Ice Rinks
- 1 Fitness Center
- 2 Swimming Pools
- 12 Outdoor Tennis Courts
- 8 Outdoor Youth Tennis Courts/Pickleball Courts
- 4 Indoor Tennis Courts (full size)
- 4 Pickleball Courts
- 2 Steam Rooms
- 2 Saunas
Parks Facilities Include
- 155 Playgrounds
- 100 miles of Greenway Trails – paved
- 90.3 miles Primitive/Hiking Trails
- 17 miles Horse Trails
- 31.6 miles Mountain Bike Trails
- 7 Golf Courses
- 12 Swimming pools
- 17 Neighborhood Community Centers
- 10 Regional Community Centers
- 3 Senior Centers
- 5 Water Spray Parks (with Azafran jets)
- 2 Skate Parks (Two Rivers and Una Park)
- 9 Dog Parks (off leash)
- 85 Baseball/Softball fields (in parks)
- 40 Multi-use Soccer/Football fields
- 60 Tennis Courts
- 22 Multi-Tennis/Pickleball Courts
- 4 Indoor Tennis Courts (Hadley Park Tennis Center
- 32 Basketball Courts
- 118 Picnic Shelters (60 Reservable)
- 5 Sand Volleyball
- 3 Cricket Frields
- 6 Boat Ramps
- 15 Canoe/Kayak Access Sites
- 26 Public Art Installations (outdoors in parks)
- 3 Model Airplane Flying Fields
- 5 Frisbee Disc Golf Courses
- 1,200 Street Trees
Areas of Key Interest
- Parthenon Museum
- Two Rivers Mansion
- Centennial Art Center and Gallery
- Centennial Performing Arts Studios
- Warner Park Nature Center
- Wave Country Water Park
- Fort Negley Visitors’ Center and Historic Site
- Shelby Bottoms Nature Center in Shelby Bottoms Park
- Beaman Nature Center in Beaman Park
- Bells Bend Outdoor Center
- Warner Equestrian Center in Percy Warner Park
- Stone Hall Historic Site
- Cross Country Running Courses in Percy Warner and Shelby Parks
- Looby Theater
- Hamilton Creek Sailboat Marina
- Fair Park
- Nashville Zoo
- Ascend Amphitheater
- Nissan Stadium parking lots
- Music Row median and roundabout
- 5th Ave Streetscape
- Deaderick Streetscape
- Church Street Streetscape
- Casa Azafran Park
- Frankie Pierce Park
- Kossie Gardner Park
- Ravenwood Regional Park
- Mill Ridge Regional Park