Metro Social Services has shifted its daily activities in adjustment to the impending snow event expected tonight through mid-day Wednesday, February19, 2025. Our client demographic is comprised of individuals and families in Davidson County that are battling multiple socio-economic barriers. Many do not have transportation nor ample finances to adequately support themselves, or are managing mental health and medical challenges, and more. This can significantly compromise their ability to remain safe during extreme weather events.
In order to ensure they are safe and stable during the snowstorm, we have taken the following precautions as of Tuesday, February 18:
Regular and Snow Meal Delivery
This service is specifically for our homebound clients in congregate settings and private residences. Clients include seniors and those who are disabled.
733 – meals delivered by our Home Ambassadors to our current clients as part of our regular weekly meal deliveries. Snow meal boxes were also delivered to current clients to carry them through the snow event, should the snow impact their access to food. The boxes can last up to one week. Food included does not require electricity to open or prepare.
Daily meal service is cancelled for tomorrow. Recipients are asked to utilize the snow meals delivered.
Senior Welfare Calls: Level 2
This service is available to all of our senior and disabled clients – homebound and not. This is a new service we launched Fall, 2024.
Calls were conducted by our social workers today, checking on our senior and disabled clients. In addition to their general wellbeing, as part of the Level 2 status, staff asked weather specific questions such as: “Do you need us to get your prescriptions refilled before the storm?” “Is your heating system working properly?” If they had a need, staff was dispatched to immediately address their need.
Urgent Home Visits
This service is available to all of our clients, including homebound, should they have an urgent need.
2 – the number of home visits we made today to clients for various critical needs ahead of the storm.
Indigent Burials
This is a long-standing service MSS has provided Wednesday mornings for those in Davidson County who passed away without the financial means to pay for burial costs or those who have not had a loved one to claim their remains.
Burial services scheduled for Wed, Feb. 19, are cancelled due to inclement weather.
Communication with the Office of Emergency Managment
MSS’ executive director Renee Pratt has been in close communication with Chief Swann, head of Nashville’s Office of Emergency Management, monitoring the weather event. Additionally, Director Pratt has directed MSS department leadership to monitor the weather and follow our usual protocol of working closely with staff and other departments to ensure the safety of Nashville residents.
Office Hours
Dir. Pratt is monitoring the weather to determine what our office hours will be. That announcement is forthcoming.
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