Mission Statement
The mission of the Department of Emergency Communications is to bring calm in times of chaos, order where there is disorder, and clarity in moments of confusion.
Vision
To be an innovative, dynamic, and engaged Center, with capable and empowered team members collaborating with internal and external partners to accomplish our mission.
Values
In carrying out our mission, our members will engage with empathy, efficiency, and professionalism:
- each citizen and visitor to Metro Nashville experiencing an emergency
- each public safety responder with whom we coordinate to help
- each member of our team in appreciation of the important work we do each day