Work As A 911 Telecommunicator
Do you have what it takes to save a life?
911 telecommunicators are the first first responders—the critical link between the public and emergency services. When someone calls 911, telecommunicators quickly assess the situation, gather vital details, and provide life-saving instructions before help arrives. At the same time, they dispatch police officers, firefighters, and EMS, ensuring first responders have the information they need to act fast.
Every decision a telecommunicator makes can mean the difference between life and death.
This career is fast paced, challenging, and deeply rewarding. Telecommunicators go through a one-year, paid training program, where they learn how to handle emergencies and coordinate responses with police, fire, and EMS. Working alongside first responders, they play a vital role in protecting and serving their community.
Telecommunicators serve their communities every day, bringing order to chaos and calm to crisis. If you can think quickly, stay calm under pressure, and want a career that truly makes a difference, this could be the job for you.
Competitive Pay & Outstanding Benefits
911 telecommunicators start at $48,115 per year, with opportunities to advance quickly. Along with a rewarding career helping others, you’ll receive:
- Insurance Coverage – Medical, vision, dental, life, and disability
- Retirement Security – Fully funded pension
- Paid Time Off – 10 vacation days, 12 sick days, and 11 paid holidays per year
- Employee Assistance Program (EAP) services
- And more!
Join Our Team!
This career offers stability, growth, and the chance to make a real difference. Please visit the Metro Human Resources page for current available positions.
The Department of Emergency Communications is an Equal Opportunity Employer.