Effective November 1, 2024, the division of purchases will begin utilizing CTrax for tracking certificates of insurance. This means that, for contracts entered into via the division of purchases, Metro will no longer accept COI’s via physical or electronic mail.
“This is the next step in making it easier to do business with Metro,” said Terri Ray, head of the procurement resource group who mange insurance compliance for Metro contracts. “Utilizing CTrax will make sure our suppliers maintain the appropriate levels of insurance, while also making our processes more environmentally friendly.”
Suppliers who have an active contract with Metro will upload COI renewals directly into CTrax. The system will send out an automatic reminder prompting suppliers to upload a new COI as their current COI expires.
“Reducing risk and making our process more sustainable are both wins for the city,” said Dennis Rowland, purchasing agent & chief procurement officer for Metro. “We’re dedicated to making our process as efficient as possible for our suppliers; this change helps us meet that goal.”
The division of purchases will hold an information session on Monday, October 28, 2024 at 3:00 PM CT for suppliers and prospective suppliers to learn more about this change. The event will be held via WebEx. Advance registration is required.
If you have any questions or issues regarding the new certificate of insurance tracking application email [email protected].