If you are a Metro employee or dependent and need mental health support, please see the details below or refer to this quick Mental Health Resource Guide for available programs.
Ulliance Advisor Employee Assistance Program
Ulliance Advisor Employee Assistance Program Information
Available to: Employees and Families.
Cost to participant: Free.
Offers: Counseling, coaching, crisis support, referrals, work-life materials, and legal and financial consultations.
Crisis Services and Suicide Prevention
Crisis Services and Suicide Prevention Information
Available to: General Public.
Cost to participant: Free.
If you are experiencing a mental health emergency, call now. Help is available 24 hours a day, 7 days a week.
Counseling for All Ages (Children and Adults)
If you are enrolled in Metro's PPO or HRA plan, you have access to in-person and virtual mental health support for you and your covered dependents. To get started:
- Log into mycigna.com and click "Talk to a Doctor". Select the type of care you need, and your cost will be displayed, or
- Call MDLIVE at (888) 726-3171 or download the MDLIVE app.
Counseling options available based on specific needs feature:
- A broad network of board-certified licensed counselors and psychiatrists
- A partnership with MDLIVE to give you access to even more providers
- 24/7/365 access to confidential care, even on weekends and holidays
- Help for stress, anxiety, depression, grief, relationship conflict and more
- Providers who can guarantee an initial appointment within 5 business days
- Providers who can prescribe medication when appropriate
- Fast access (no long waitlist)
- Video visits with therapist and coaches
Cigna Health Support Programs
Cigna Health Advocates Information
Available to: Employees and dependents enrolled in the PPO or HRA plans.
Cost to participant: Free.
Telephonic coaching on stress management, anxiety, depression and more.