What is it like to visit a Metro Parks community center? How convenient is the checkout service at Nashville Public Library? How easy is it to catch a WeGo bus?
Mayor John Cooper and Metro Nashville’s departments are looking for those answers and more as they deploy community-wide customer experience surveys, which are open now.
“Like any enterprise must do, Metro government is reaching out to our customers – asking the people we serve to help identify how we can deliver better and more efficiently,” Mayor Cooper said. “As any successful small business or company must, city government will continue to earn our customers’ confidence – and that starts with asking for their feedback and ideas.”
Surveys take two minutes or less to complete; go to hubNashville to participate.