The Nashville Department of Emergency Communications (DEC) is excited to announce the release of its 2024 Annual Report, offering an in-depth look at the department’s operations and the dedicated personnel who serve as Nashville’s first first responders, 24/7, 365 days a year.
Department of Emergency Communications 2024 Annual Report
The 2024 Annual Report highlights the successful implementation of key initiatives such as Prepared Assist, which helps dispatchers provide verified, real-time information to first responders, as well as several partnerships aimed at improving service delivery and efficiency through a tech-forward approach.
“Our team embraced innovation and new technologies while strengthening our people. We worked together to lower non-emergency call volumes - improving our call answer times, through policy, process, and groundbreaking partnerships. We are proud to steer the national conversation around best practices in emergency communications,” said Stephen Martini, Director of the Nashville Department of Emergency Communications.
To keep up with current and future DEC news, visit Emergency Communications media releases or follow the department’s official social media accounts: