Building Operations Support Services (BOSS) is responsible for the management of approximately 3.9 million square feet of building space in 97 Metro facilities including the Historic Courthouse, Justice A. A. Birch Building, Juvenile Justice Center, Emergency Communication Center, Fulton Campus, Metro Southeast, Commons at the Crossings, and a number of police precincts, fire stations, and other Metro facilities.
Building Operations Support Services is composed of the following units, which deliver a myriad of facilities-related services and is the home of the Metro-wide ADA compliance function.
- ADA and Safety Services
- Construction Services
- Design and Relocation Services
- Maintenance and Operations
- Security Systems
Report a Facility Problem
To report a problem in a facility managed by General Services, a Metro employee should submit a work request online at buildingoperations.nashville.gov. For more information, visit the Maintenance and Operations page.
If the situation being reported is an emergency and it is occurring during business hours, call one of the following numbers:
- 615-862-6599
- 615-880-1786
- 615-862-8960
Report after-hours emergencies (i.e., when there is a threat to public health, welfare, or safety) by calling the Security Control Center at: 615-862-6599.
Contact General Services
General Services Mailing Address
P.O. Box 196300
Nashville,
TN
37219-6300
Contact Us by Program
-
ADA and Safety Services
Contact Information -
Jerry Hall
ADA Coordinator -
Mike Leonard
Design and Construction Team Lead -
Doug Kinsey
Construction Services -
Randall Jones
Maintenance and Operations, Center of Responsible Energy (CORE)
