Building Operations Support Services (BOSS) is responsible for the management of approximately 4.5 million square feet across 100 Metro facilities and properties. Managed facilities include Historic Courthouse, Justice A. A. Birch Building, Fulton Campus, Commons at the Crossings, and a number of police precincts, fire stations, and other Metro facilities.
Building Operations Support Services is composed of the following programs, which deliver a myriad of building and facility-related services.
- ADA and Safety Services
- Construction Services
- Design and Relocation Services
- Maintenance and Operations
- Security Systems
Building Design and Construction
ADA Compliance and Safety Services
ADA Compliance and Safety Services assists Metro departments and agencies by providing support services toward ensuring the accessibility of programs and activities. Major functions of this program include ADA compliance reviews for construction/alteration projects and providing informational assistance.
ADA Compliance and Safety Services
Construction Services
Construction Services oversees new construction and the modification and renovation of select Metro facilities.
Interior Design and Relocation Services
Interior Design and Relocation Services manages design-related aspects of workspace and furnishings renovations and are also responsible for related project logistics.
Design and Relocation Services
Building Operations
Maintenance and Operations
Building Operations is responsible for the day-to-day management, maintenance - reactive and preventive, and repair of select Metro facilities, facility systems, and properties.
Security Systems
Building Operations is also responsible for overseeing the on-going installation and maintenance of security, alarm, and access control infrastructure and related measures in select Metro facilities.
Contact Us by Program
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ADA and Safety Services
Contact Information -
Mike Leonard
Assistant Director, Design and Construction -
Doug Kinsey
Construction Services -
Randall Jones
Assistant Director, Building Operations
Report a Facility Problem
To report an emergency issue at a General Services facility (i.e., when there is a threat to public health, welfare, or safety), contact the Security Control Center at 615-862-6599. For more information, visit the Maintenance and Operations page.