How to Use Your Trash Cart
- Check for your pick-up day online.
- On your pick-up day, place your cart on the curb or in the alley with the arrow on the lid pointing toward the street or alley. Your trash will be picked up between the hours of 7 a.m. and 5 p.m.
- Do not place the cart within 4 feet of any stationary object such as a car, mailbox, utility pole, recycling cart, etc.
- Do not place the cart under wires, tree limbs, building overhangs or other items that could be damaged. Please make sure there is 15 feet of clearance.
- All items must be bagged and placed inside the trash cart. Items that are placed outside the trash cart will not be picked up.
- Please remove your cart from the street by 7 p.m. on pick-up day.
Number of Carts Issued Per Service Address
Each service address is issued 1 brown department approved curbside cart for trash disposal at newly constructed homes. Residents can request up to one additional cart for a cost of $65.00. Residents are allowed up to 2 recycling carts at no additional cost.
Lost, Stolen or Damaged Cart Fees
If a container originally furnished by the department is lost, stolen or damaged beyond repair, the owner shall replace the cart at their sole cost. The cost for a replacement cart is $65.00. (Metro Code 10.20.110a)
To reduce the possibility of stolen or lost carts, carts must be put away in a secure location not visible from a public street after collection. (Metro Code 10.20.110c)
Holiday Collection
If your trash collection day falls on a holiday, all collection days after the holiday in that week will be delayed by one day. For example, if the holiday is on a Monday, collection for Monday customers will be on Tuesday, Tuesday customers on Wednesday, Wednesday customers on Thursday, etc. If the holiday falls on a weekend (and Metro Government is observing the holiday on a Monday or Friday) trash and recycling collection will NOT be delayed but will take place on the regular collection schedule.
Service Problems and Questions
If you have problems with your service, missed pickups or general questions about trash collection, call 615-862-5000 or contact us. If you are reporting a missed pickup on your collection day, you can submit a request online at hub.nashville.gov starting at 5 p.m. or call into 615-862-5000 the next day.