A Metro Water Services field employee will NEVER ask to enter your home, accept payment, or request personal information!
If you are ever in doubt about the identify of an employee, contact Water Services dispatch at 615-862-4600 to confirm work in your area.
Here's how you can recognize Water Services employees and vehicles:
Badges
All Metro Water Services employees are required to have a visible I.D. Badge.
Always ask to see an employee I.D. badge. If in doubt, call 615-862-4600 to inquire about work in your area.
Uniforms
Uniformed Metro Water Services employees wear tan and navy blue with the Metro Water Services logo on the left shoulder.
Please note, not all employees wear a uniform.
Vehicles
Our vehicles are white with the Metro Water Services logo on the sides and back.
