Contact
Metro Water Services Customer Service Building
1700 3rd Ave N
Nashville,
TN
37208
615-862-4837
Water Services Outage Map
Check to see if there is a current outage in your area.
New Curbside Recycling Collection Schedule
Starting January 30, 2023, curbside recycling collection will go from once a month to every other week pick up.
Consumer Confidence Report
This report details our 2023 water quality testing and how we go above and beyond to deliver clean, safe, dependable drinking water to our customers.
2023 Annual Report: Preparing for Tomorrow
The Annual Report provides financial details for FY23 (July 1, 2022 – June 30, 2023) and highlights progress made during this 12-month period through projects, outreach and partnerships.
Watershed Management
Nashville is fortunate to have an abundance of creeks, streams and other natural waterways. Find out what Metro Water Services is doing to protect our water resources.
American Water Resources
You will no longer be able to pay for your AWR protection on your MWS bill as of 3/14/25. Please contact AWR at 855-890-3299 to provide a new payment to ensure continued coverage.
Metro Water Services Employees
Reminder: Metro Water Services' staff will always provide ID, and will not usually show up at your home without prior notification. Call 615-862-4600 to verify employees and the type of work.
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