General Questions
Where is my client on the By-Name-List (BNL)?
The By-Name-List is dynamic and changes based on multiple factors. It is not possible to provide a numerical position for a client.
Families
If I help a family call Coordinated Entry (CE) and complete the assessment, how soon will they be matched to housing?
Coordinated Entry referrals are based on vulnerability and need, not on a first-come, first-served basis. The dynamic nature of the By-Name-List means it is not possible to give a specific timeline for referrals.
Why is there a By-Name-List or a priority process? Why can't my family be matched immediately?
Coordinated Entry aims to match everyone in need, but the demand for resources exceeds availability. A priority process ensures those with the greatest vulnerability are served first.
Where can families go if they have nowhere to stay tonight?
The only walk-up emergency shelter in Nashville is the Nashville Rescue Mission.
What happens if a mother is living in a car while her children are staying with another relative?
If the head of household is experiencing literal homelessness, the family is still eligible for a referral through Coordinated Entry.
How long does it take to get housing if I am currently homeless?
Coordinated Entry is a process, not an immediate solution. Rehousing may take weeks or months, depending on critical factors determined during the assessment. The only immediate shelter option is the Nashville Rescue Mission.
Individuals
How do I add my client to the Strobel House waiting list?
Referrals to Strobel House Permanent Supportive Housing are made through Coordinated Entry using HMIS data and the By-Name-List (BNL). There is no interest list for Strobel House.