Homeless Management Information System

The Homeless Management Information System is a web-based software application, managed by the Office of Homeless Services. It serves as Nashville’s primary database for collecting critical data on households that are served by projects intended to prevent and end homelessness. Data is collected from a number of community partners and service providers who provide support and services to our unhoused neighbors.

This application allows for increased service efficiency for individuals and families experiencing homelessness as well as provides a systemwide picture of homelessness in Nashville. The efficiency of the system depends in community-wide participation.

The System Lead is responsible for managing the system for the Continuum of Care’s geographic area, in accordance with the requirements of the Program Interim Rule and any requirements prescribed by Housing and Urban Development.

Please visit the Housing and Urban Development Exchange for more information.

Homeless Management Information System (HUD Exchange)

What the Homeless Management Information System Does

The Homeless Management Information System is used to:

• Report to funders. Program-level reporting via Homeless Management Information System is required by several federal and state funders.
• Assess community-wide responses to homelessness. Individual program data is aggregated to identify trends such as changes in characteristics of people experiencing homelessness, length of time people experience homelessness, or returns to homelessness after exiting a program.
• Facilitate service delivery. Coordinated Entry referrals are made using Homeless Management Information System, and Coordinated Entry priority lists (By-Name Lists) are maintained using Homeless Management Information System.
• Support research and advocacy efforts. Aggregate Homeless Management Information System data is used at the national level to assess the state of homelessness in the US and the country's response to it.

Homeless Management Information System Policies and Procedures

Nashville-Davidson County Homeless Management Information System Policies and Procedures Manual